At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

ZOLL Medical does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need ZOLL immigration sponsorship (e.g. H1B, TN, STEM, OPT, etc.) either now or in the future.

Job Type

Hybrid

Job Summary

The Business Intelligence Analyst is responsible for the end-to-end delivery of analytics and reporting capabilities to both customers and internal stakeholders. The ideal candidate is self-motivated and enjoys working with customers and various internal teams, has a passion for data and how to extract valuable insights to improve business processes and operations. In-depth SQL knowledge and data modeling experience are a crucial foundation to be successful in this role. As part of a dedicated corporate data team, the Business Intelligence Analyst has opportunities to expand on technical skills, such as machine learning and the management of ETL processes.

Essential Functions

• Design, deliver, and maintain robust analytics reports and dashboards based on customer and internal stakeholders needs and demands.
• Stay engaged with customers and product teams to identify and refine analytics requirements.
• Discover customer and market areas of improvements.
• Implement appropriate data models and efficient queries in our Data Warehouse environment.
• Monitor use of analytics capabilities to ensure maximum value and constantly look for innovative improvements.
• Participate with other team members in the design, development, testing, implementation, and documentation of best practice Data Platform and Warehousing solutions.
• Triage and support customer escalations.
• Conduct online and on site training to customers and employees.

Required/Preferred Education and Experience

• Bachelor's Degree BS degree in computer science, math, finance, information technology/systems or equivalent relevant experience required
• 3-5 years of progressive responsibility and expertise in Analytics/Business Intelligence
• 3+ years developing dashboards and reports in analytics packages like Infor Birst, Power BI or Tableau. Prior experience with Birst preferred.
• 1-2 years of developing data flows and transformations through scripting languages or tool configurations

Knowledge, Skills and Abilities

• Proficient in SQL and relational DB technologies for enterprise (large data) applications
• Experienced in data modeling for data warehouse applications in an enterprise (large data) environment.
• Experience working in health care and/or a regulated environment (FDA, HIPPA, etc.) is preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Constantly
• Talking - Occasionally
• Hearing - Occasionally
• Repetitive Motions - Frequently

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities will be reviewed periodically as duties and responsibilities change with business necessity.  Essential and marginal job functions are subject to modification.

Compensation for this position is $85K-$90K. Final compensation will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and location.

Details on ZOLL’s comprehensive benefits plans can be found at  www.zollbenefits.com.

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.