The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative life-saving products and software solutions to customers in the emergency medical services, hospital, public safety and military sectors worldwide. Products include AEDs, trauma kits, ventilators, temperature management solutions and more. Our dedicated employees take pride in their commitment to improving patient outcomes while providing world-class customer service.

Travel will be approx 50% across the MEA region

Fluency in English and Arabic ​is essential

Overview

The Sales Engineer serves as the technical and commercial bridge between prospective customers and the ZOLL’s medical technology solutions. This role combines deep product knowledge with strong communication and consultative selling skills to support the full sales cycle—from initial discovery and product demonstrations to technical validation, integration planning, and pre-implementation support.

Key Responsibilities:

Pre-Sales & Technical Consultation

• Act as the primary technical resource for medical hardware and software solutions throughout the sales process.
• Conduct discovery meetings to understand customer clinical workflows, pain points, infrastructure, and regulatory constraints.
• Prepare and deliver tailored product demonstrations, presentations, and clinical-workflow-focused use cases to healthcare providers, administrators, and IT teams.
• Support RFP/RFI responses with technical specifications, compliance information, architecture diagrams, and implementation requirements.
• Responsible for the completion of security questionnaires for both cloud based and on-premise based software offerings. 

Sales Support & Strategy

• Collaborate with sales, marketing, product, and implementation teams to position the company’s solutions effectively in the market.
• Assist in developing system proposals/configurations.
• Work with territory managers and business partners  to qualify opportunities and create technical win strategies.
• Attend trade shows, conferences, and customer events to showcase technology and generate leads.

Integration & Implementation Guidance (Pre-Sale)

• Provide high-level integration planning for interoperability with EMRs/EHRs, PACS, LIS, HIS, APIs, IoT devices, or other clinical systems.
• Communicate implementation requirements, including network specifications, cybersecurity standards, and compliance considerations (HIPAA, FDA,MDR, IEC/ISO, etc.).

Product Expertise & Feedback

• Maintain expert knowledge of the company’s product portfolio, industry standards
• Gather customer feedback and relay insights to product management for improvements and new features.
• When required, conduct internal training for sales staff on product updates and technical concepts.

Qualifications:

Required

• Bachelor’s degree in IT, engineering, biomedical engineering, computer science, or related technical field.
• 3–7 years of experience in technical sales, sales engineering, or solutions engineering (preferably in medical devices, healthcare IT, or clinical software).
• Strong understanding of clinical environments, hospital IT infrastructure, and medical device/software interoperability.
• Excellent communication, presentation, and relationship-building skills.
• Ability to translate complex technical concepts into clear value propositions.

Preferred

• Experience with FDA, MDR and other regulated devices or software as a medical device (SaMD).
• Familiarity with HL7, FHIR, DICOM, cybersecurity standards, and healthcare compliance frameworks.

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