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Senior Distribution Center Manager

US MA Wilmington
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Acute Care Technology

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

At ZOLL, you won't just have a job. You'll have a career—and a purpose.

Join our team. It's a great time to be a part of ZOLL!

Job Type

On Site

Job Summary

The Senior Distribution Center Manager (SDCM) is a leadership role responsible for overseeing the end-to-end operations of a high-volume distribution center. This position manages multiple Warehouse Managers and their teams, ensuring operational excellence across all lines and functions. The SDCM plays a pivotal role in aligning distribution strategies with organizational goals, driving continuous improvement, and ensuring compliance with industry standards.

Essential Functions

  • Develop and execute comprehensive distribution strategies that align with corporate objectives, focusing on scalability, compliance, and cost efficiency.
  • Lead cross-functional initiatives to optimize throughput, reduce waste, and enhance service levels across all product categories.
  • Oversee multiple warehouse lines and operational areas including receiving, order fulfillment, inventory control, outbound logistics, and value-added services.
  • Directly manage Warehouse Managers and indirectly oversee supervisors and frontline staff across multiple shifts.
  • Foster a high-performance culture centered on accountability, collaboration, and continuous learning.
  • Implement leadership development programs and succession planning to build bench strength across the distribution center.
  • Monitor and analyze KPIs such as on-time delivery, shipping accuracy, inventory turns, and freight spend across all lines.
  • Lead root cause analysis and corrective actions for operational issues, driving data-informed decisions and measurable improvements.
  • Champion Lean, Six Sigma, or other process improvement methodologies to streamline workflows and eliminate inefficiencies.
  • Ensure full compliance with FDA, OSHA, and internal quality standards, with a strong emphasis on medical device regulations.
  • Oversee audits, documentation, and corrective actions related to safety, quality, and regulatory adherence.
  • Maintain robust safety programs and lead initiatives to improve workplace conditions and reduce incidents.
  • Serve as the primary liaison between the distribution center and departments such as Planning, Customer Service, Transportation, Sales, Marketing, and Procurement.
  • Partner with Incoming Quality Inspection and Finished Goods teams to ensure seamless order fulfillment and product flow.
  • Collaborate with IT and systems teams to enhance Oracle Cloud and WMS functionality and reporting capabilities.
  • Oversee the physical condition, layout, and maintenance of the distribution center, including equipment and storage optimization.
  • Ensure accurate inventory management across all lines, minimizing shrinkage and maximizing space utilization.
  • Lead capital planning and infrastructure upgrades to support growth and operational resilience.


Required/Preferred Education and Experience

  • Bachelor's Degree Bachelor’s degree in Supply Chain, Logistics, Business Administration, or related field required
  • Master's Degree preferred
  • 10+ years of progressive leadership experience in warehouse/distribution operations, preferably in the medical device industry required
  • Experience managing multiple teams or lines within a distribution center required
  • Strong familiarity with Oracle Cloud, warehouse management systems and A.I. familiarity preferred


Knowledge, Skills and Abilities

  • Deep understanding of shipping regulations and documentation requirements, including lithium ion and lithium metal battery compliance
  • Expertise in quality management systems and regulatory frameworks for medical devices
  • Proven ability to lead, coach, and develop diverse teams across multiple operational areas
  • Advanced analytical and problem-solving skills, with a data-driven mindset
  • Strong organizational and time management abilities in a fast-paced, deadline-driven environment
  • Excellent communication and interpersonal skills for cross-functional collaboration and stakeholder engagement


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Standing - Constantly
  • Walking - Constantly
  • Sitting - Occasionally
  • Lifting - Constantly
  • Carrying - Constantly
  • Pushing - Constantly
  • Pulling - Constantly
  • Talking - Occasionally
  • Hearing - Frequently
  • Repetitive Motions - Constantly
  • Eye/Hand/Foot Coordination - Constantly


Working Conditions

  • Extreme cold - Occasionally
  • Extreme heat - Occasionally
  • Humidity - Occasionally
  • Wet - Occasionally
  • Noise - Frequently


ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

ZOLL Medical Corporation appreciates and values diversity.  We are an Equal Opportunity Employer M/F/D/V. 

ADA:  The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990

#LI-RF1

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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