Acute Care TechnologyThis individual will support procedural requirements of ZOLL's complaint handling, customer turn­ around and event reporting systems. Supports quality improvement, corrective and prevention action program. Works under general supervision. Reports to Supervisor and/or Quality Assurance Manager.
Essential Functions
Review complaint investigations for completeness and establish root cause to system and/or component level
Communicate with customers and suppliers
Document investigations as appropriate
Propose corrective action on an as needed basis

Required/Preferred Education and Experience
Currently enrolled in a college degree program at the start of the internship
Graduation from a Vocational Technical High School, in a technical / electronics path a strong plus
Experience with soldering, ESD handling and electro-mechanical assembly methods a strong plus
Experience using mechanical and electronic test equipment preferred

Knowledge, Skills and Abilities
Knowledge of commonly used concepts, practices and procedures related to electronic technology
Basic computer skills in a MS Windows environment. Familiar with MS Office, including Excel and Word.
Knowledge of FDA QSR a plus
Knowledge of USA and international regulatory Medical Device Reporting preferred.
Must be able to communicate verbally and in writing and work effectively within a multi-disciplined organization

The hourly pay rate for this position is:

$20.00 to $22.00

Factors which may affect this rate include shift, geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.