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Director, Global Planning and SIOP

Chelmsford, MA
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Acute Care Technology

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

At ZOLL, you won't just have a job. You'll have a career—and a purpose.

Join our team. It's a great time to be a part of ZOLL!


ZOLL Medical does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need ZOLL immigration sponsorship (e.g. H1B, TN, STEM, OPT, etc.) either now or in the future.

Job Type
Hybrid

Job Summary
The Director of Global Planning and SIOP ensures accurate and timely demand forecasting and supply planning, working in conjunction with our cross-functional team to grow the business, and ensure our financial objectives. This role will also develop global strategies, improving efficiencies, and ensuring consistent methodologies to ensure alignment of processes across all customers.

Essential Functions

  • Ownership of the demand planning and supply chain planning processes for ZOLL’s global organization, from monthly planning all the way through to strategic planning. Champion planning as a competency both through the direct Planning staff and across the broader organization
  • Own, enforce and improve the Sales, Inventory, & Operations Planning (SIOP) process for the Resuscitation division; direct accountability for finished goods inventory in the distribution centers and factories
  • Partner with the business leadership team to understand strategic and annual business objectives in order to translate them into specific and actionable service level and inventory targets by product and region.
  • Ensure processes are in place to meet fill rate expectations on a consistent basis
  • Lead the functions forward-looking forecasting, annual planning, and strategic planning activities. Understand and analyze key business drivers (market share, inventory requirements, competitive activity) and drive improvement in the forecasting process
  • Manage overall inventory levels across our network, including alignment of the annual inventory plan with finance and ensuring our supply chain practices deliver end of period requirements
  • Coordinate the inventory reserves process on a quarterly basis in concert with OPS finance.
  • Partner with both internal & external manufacturers from across the globe on forward-looking needs to ensure we have capacity to meet business needs.
  • Collaborate with Site Leadership to support the capacity planning of operational resources (materials/tools/equipment/people) to ensure alignment with demand, proper contingency and surge, and suitable depth of cross-trained talent
  • Partner with IT to enable global visibility and smart reporting of inventory, volume and key performance metrics and to develop and execute the supply chain technology roadmap to further leverage our ERP system capabilities. Ensures best & standardized practices are followed across all shared planning resources
  • Collaborate with key stakeholders in Sourcing, Manufacturing, Technical Service, Finance and IT to ensure alignment of goals and targets, efficient communication and escalation channels, and accountability for actions and performance.
  • Collaborate with Distribution and Logistics to ensure proper planning parameters are applied, execution is monitored and new requirements are effectively designed into our supply chain flow
  • Partner with cross-functional teams to generate new product forecasts and work with internal and external manufacturing partners to ensure products are available and ready to support new product launches.
  • Coach and develop a team to reach their full potential.
  • Partner with our international regional organizations to translate planning processes around the world
  • Collaborate with Technical Service depot leadership to ensure proper planning parameters are applied, execution is monitored and global material requirements are effectively incorporated into our supply chain flow.


Required/Preferred Education and Experience

  • Bachelor of Science in Supply Chain Planning or a related field required and MBA preferred
  • 10+ years of progressively responsible experience in Planning
  • Some hands-on experience leading Sourcing, Manufacturing and/or Distribution
  • Prior experience working for a company whose products and processes are FDA regulated is preferred
  • Certification through APICS, NAPM, or other supply chain programs preferred


Knowledge, Skills and Abilities

  • Proven leadership skills as well as deep experience driving supply and planning functions to deliver company growth
  • A strong understanding of the industry and managing a global supply network is critical to success
  • Must have extensive ERP and EDM systems experience and knowledge
  • Proven track record of building and managing systems and procedures in forecasting and planning
  • Strong leadership abilities; fair in their team interactions; energetic, approachable, and friendly
  • Strong negotiation and influencing skills to operate in an environment with significant cross-functional collaboration
  • Confident and effective communicator with strong interpersonal and matrix team-management skills, driven to achieve goals and exceed expectations
  • Analytical problem-solving skills, with a common sense and practical solutions orientation
  • Risk Mitigation orientation, capable of leading scenario planning that yields upside, nominal and downside options


Travel Requirements

  • Ability to travel occasionally

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Standing - Occasionally
  • Walking - Occasionally
  • Sitting - Frequently
  • Talking - Occasionally
  • Hearing - Occasionally
  • Repetitive Motions - Frequently


ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

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The annual salary for this position is:

$120,000.00 to $150,000.00

Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

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